Customer Admin Manager

Recruiter
Parkside Recruitment
Location
Egham
Posted
12 Feb 2018
Closes
18 Feb 2018
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Job Description

Our international Client based in Egham, Surrey require an experienced Customer Admin Manager to join this dynamic team for a period of 1 to 2 months.

You will be responsible for managing the sales order processing for the UK/Irish and Nordic regions

Main Roles and Responsibilities:

Ensuring all sales orders are processed by the department on an accurate and timely basis - with the correct product / price / customer account and delivery address - covering manual and EDI processed orders

Liaising with Product Marketing to ensure accurate standard pricing and special pricing is maintained with the product / customer matrix of SAP

Ensuring all internal and external customer queries are appropriately reviewed / investigated and responded to by the department in the most economic / efficient / effective and professional manner

Ensuring the department acknowledges customer orders and distributes back-order reports in a timely manner

Ensuring the department manages product returns (RANS) with timely delivery and collection of respective replacement and faulty products

Maintaining regular contact with internal supply chain / fulfilment teams and external to ensure process flows results in customer expectations being satisfied

Manage supply chain management including local consumables stock

Planning responsibility for Sales

Essential Attributes

  • A minimum of 5 years' experience in a Supply Chain and Sales Administration Supervisory role
  • Proven team player with leadership skills including the ability to manage and motivate a team and to drive continuous improvement
  • Interpersonal skills sufficient to support, advise and influence managers from different parts of the business.
  • Strong IT literacy, Microsoft Excel & Word in particular
  • Knowledge of SAP
  • Hands-on approach and proven ability to work under pressure and to tight deadlines

Interested?

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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