Reception Manager - Boutique Members Club

Recruiter
The Change Group
Location
SW3 1ED
Posted
12 Feb 2018
Closes
03 Mar 2018
Contract Type
Permanent
Hours
Full Time
Job Description

Our high end client is a beautiful members club in Knightsbridge, searching for a receptionist to provide first class service to its growing base of members, manage a team of receptionists and ensure a smooth operation day to day.

Responsibilities Include:

  • Club Reception management
  • Day to day management of all Club Reception staff, ensure training and development is in place
  • Ensure the highest standard of meet & greet with all members and guests
  • Ensure the member and guest experience is to the highest standard; implementing changes to improve where necessary
  • Ensure Club service & standards are 5 star at all times through regular Club walk rounds, on the spot employee coaching and interactions with members
  • Planning ahead for all events and Club operations to ensure smooth running at all times
  • Manage & submit monthly stationary order.
  • Promote the clubs facilities such as spa, gym, and F&B Facilities
  • Diary management and bookings

If you're looking to join a great hospitality company in London as a reception manager and you have the relevant experience, please apply ASAP!

The Change Group is acting as an employment agency in this instance.

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