Senior IT Support Engineer

Ashdown IT
London (Greater)
10 Feb 2018
15 Feb 2018
Contract Type
Full Time
A fantastic opportunity has arisen within a successful media organisation. They are looking for a 2nd Line Support Engineer to join the team supporting their subsidiary companies' IT functions across multiple locations.

**Please note, experience within media, advertising or retail industries in a 2nd line support role is highly desirable, and candidates with this experience will be preferred**

Reporting to the Head of IT, the role holder will provide 2nd line support across London sites and the UK but in addition to this will support the delivery of key projects.

Candidates must have the following skills up to 2nd line support level:

* Hardware and infrastructure design/support to databases and application integration
* Administration of large Windows Server 2012 infrastructure including AD and GPO
* Troubleshooting and root cause analysis of issues
* Working closely on group wide IT initiatives.
* Supporting network architecture and developing cloud based solutions
* Supporting the IT Service Desk Team where required

Desirable skills/experience includes:

* Media (or creative) industry experience
* Strong networking configuration and troubleshooting skills
* Strong hardware & software troubleshooting skills
* Proficient in MS operating systems, Windows 7 and Server 2012/2008
* Proficient in Mac OS X operating Systems
* Experience of Active Directory and Group Policy Management, ICT Security (AV, Firewalls), DHCP & DNS, Storage Systems, LANs, WANs & Wireless, TCP/IP Networking Principles, IP Telephony and Virtualization Technologies.
* Advanced knowledge of network architecture and configuration of routers/switches/firewalls, including VLAN and VPN configuration.
* Knowledge of Hyper-V, AWS, SQL, Powershell
* Experience building API integrations
* Experience of Cloud migration

Industry qualifications will be an advantage as will an IT degree/diploma.

Naturally excellent communication, teamwork and customer service skills will be crucial in this role.

If you match the criteria above and you are keen to develop your IT skills in a growing IT team then please apply by sending me your up to date CV with ASH16559WC in the subject line.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
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