Support Engineer/Windows Nottingham £25-33k

Greywood Associates Limited
10 Feb 2018
15 Feb 2018
Contract Type
Full Time
Support Engineer/Windows Nottingham £25-33k

This is a real 5* opportunity for an ambitious IT Support Engineer wishing to build the foundations of a new IT department for Nottingham based company who are a real leader in their field.

The successful candidate will have at least 3 years experience providing technical support in a fast paced environment with a friendly and proactive approach to your work.

They are looking for someone with a mix of technical and administrative skills to include,
  • Providing 2nd & 3rd Line Support across company Infrastructure
  • Support the specification and implementation of new systems and services including new applications, new/upgraded hardware and software, system upgrades and rollouts
  • Incident management and resolution
  • Ensure Compliance with current legislation & licencing
  • Develop internal processes, managing inventory lists and warranties
  • To remain current with technologies and offer high quality guidance and advice resolution

The essential requirements for this role include,
  • Strong knowledge of Windows O/S, Active Directory, Group Policies
  • Exceptional knowledge of Windows Server 2012
  • Exchange 2013 / Office 365 Implementation, Configuration and Administration
  • Network Topology, VPN, Firewalls, IP (incl. DHCP, DNS), LAN, WLAN and WAN
  • Organised and methodical, with the ability to work to targets and goals
  • Experience with Linux desirable but not essential
  • Cloud Technologies/ Web services
  • Knowledge of ITIL and other IT best practices and compliance requirements
  • Exceptional communication skills able to interact confidently with technical and non-technical users
  • Customer focused, with experience of providing advice and guidance over the telephone, e-mail and Internet with a proven track record of service delivery
  • Enthusiastic, self-motivated team player with the ability of working within a demanding environment and be able to demonstrate a logical approach to problem solving
  • Patience and ability to remain calm under pressure, whilst showing initiative at all times and an ability to apply a lateral thought process to problem

The role offers a professional, vibrant and social workplace operating in a dynamic and fast-paced sector. For an ambitious, tenacious, confident, self-motivated team player with a genuine desire to work with cutting edge technologies this is an excellent opportunity to work with senior staff in making a real difference to this already high-achieving organisation.
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