IT Technical Support Advisor

Recruiter
Spectrum IT Recruitment
Location
Fareham
Posted
10 Feb 2018
Closes
15 Feb 2018
Contract Type
Permanent
Hours
Full Time

IT Technical Support Advisor

An established service provider is a looking for an IT Technical Support advisor to join their expanding team.

The IT Technical Support Advisor will be required to provide 1st Line support to a number clients and customers.

This is a great opportunity for candidates passionate about Technology to begin or progress their career with a company who embrace up to date and leading solutions.

The IT Technical Support Advisor will have the following skills and experience:

One of the following qualifications:

  • BTEC in IT, CompTIA or Degree in ICT.
  • Good knowledge of Microsoft software.
  • Experience of working in an IT Customer Service position.
  • Experience or interest in technology and IT troubleshooting.
  • Excellent customer service skills.
  • Good organisational skills.
  • Microsoft Certification - advantageous
  • GCSE in English and Maths.

The main responsibilities of the IT Technical Support Advisor will involve:

  • To provide 1st Line Support within an SLA driven environment.
  • To deliver an excellent level of customer service.
  • The recording of relevant customer data in respect of relevant information.
  • Consistently having a high level of communications to customers and colleagues.

To apply for this position, please forward your CV to

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