Application Support Analyst - £20k - £30k - Marlow

Spectrum IT Recruitment Ltd
10 Feb 2018
15 Feb 2018
Contract Type
Full Time
Application Support Analyst - £20k - £30k - Marlow

SQL, Windows, Office

£20k - £30k

Marlow, Buckinghamshire

Application Support Analyst required to join an expanding software company based in Marlow, Buckinghamshire. The company are currently experiencing high volumes of growth due to an increasing client base and are looking to add an Application Support Analyst to their existing software support team.

Examples of responsibilities:
  • Providing 1st/2nd line application support of the company's product range via telephone and email
  • Escalating high priority requests to ensure all problems are resolved as quickly and efficiently as possible
  • Follow documented procedures for customer support, identifying and suggesting improvements where necessary
  • Provide training and support to other team members

Key Experience:
  • SQL
  • Experience in an application/software support position
  • Excellent communication skills
  • Microsoft Office knowledge

Any experience in one or more of the following would be advantageous:
  • Windows Servers
  • IIS
  • C#
  • .NET

If you are looking for an opportunity of this nature please contact or call on 02380 765 286
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