Application Systems Analyst

Harvey Nash plc
London (Greater)
10 Feb 2018
15 Feb 2018
Contract Type
Full Time
Application Systems Analyst

Our client, a leading Satellite Telecoms firm, are looking to hire a Application Systems Analyst.


Key Responsibilities:

  • Manage system support issues from initiation, ownership through to resolution, liaising with the business functions to fully understand the issue.

  • Analyse any reported defects to understand the cause of the defect be it data, configuration or application software related.

  • Liaise with system developers and 3rd party suppliers for software defect resolutions.

  • Develop an in-depth understanding of the system its components and configuration including hardware infrastructure.

  • Review system design specifications in order to understand and support future system developments.

  • Assist with system development.

  • Assist with system testing.

  • Maintain and manage all support related administrative processes.

Essential Knowledge and Skills:

  • ITIL certified

  • Knowledge and experience of Billing and Mediation systems and related business and operational processes

  • Experience in Service Provisioning and Service Management between BSS and OSS

  • Experience in a technical application support or development role

  • Basic experience with XML

  • Experience of Linux/Unix scripting & tools

  • Experience of Oracle and/or SQL

  • Experience working with Microsoft Office

  • Excellent communication and people skills

  • Strong organisational and communication skills

  • Knowledge and experience of the complete software life cycle

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