Permanent Telesales Executive

Recruiter
Absolutely Recruitment
Location
Chessington
Posted
10 Feb 2018
Closes
15 Feb 2018
Sector
Retail
Contract Type
Permanent
Hours
Full Time

A distribution company located in Surrey is looking for a full time Telesales Executive. This role combines aspects of sales and customer service. The key responsibilities of this role are growing and developing new and existing accounts against targets, working within a team to achieve these.

You will also be dealing with all customer issues, and queries-providing service information promptly and efficiently while ensuring appropriate follow up. Maintaining excellent working relationships is a necessity to ensure high levels of customer service are achieved.

The ideal candidate will have:

  • A high attention to detail and methodical approach to work

  • Grow and develop new and lapsed accounts within defined portfolio against targets working with other sales staff to achieve maximum potential.

    Study reports, complete gap analysis on customer accounts, and constantly review customer trends with a view to identifying ways to increase sales and margin such as product switches to own brand, special offers etc.

  • The ability to establish and maintain working relationships with others; while also sharing information and resources within their team

  • A genuine interest in customer service and go above and beyond for customer satisfaction; exceeding customer requirements

  • Have a flexible and effective manner of working

    Understanding of Sage, X3 and is computer literate and numerate.

Similar jobs

Similar jobs