Rep, Client Processing Vault Administrator

Recruiter
BNY Mellon
Location
United Kingdom
Posted
10 Feb 2018
Closes
15 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Overview Of BNY Mellon: BNY Mellon is a global financial services company focused on helping clients manage and service their financial assets, operating in 36 countries and serving more than 100 markets. BNY Mellon is a leading provider of financial services for institutions, corporations and high-net-worth individuals, providing superior asset management and wealth management, asset servicing, issuer services, clearing services and treasury services through a worldwide client-focused team.
Title of the position Rep, Client Processing Department Manchester Vault
Reports to (to whom the person directly reports) Rob Williams
Overall responsibility (overview of the role) Client Processing - S3 Provides quality client service and support to internal clients and occasionally external clients on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs routine operational tasks in a product or functional area, processing updates to client accounts or company records and ensuring that data is feeding into the right system. Enters data, keying information from checks, interpreting payee information and transcribing into on-line system. Begins monitoring exceptions. May interact with record keepers to verify that client records are in sync with the fund company or another custodian. Executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs. Responds to client inquiries, escalating non-standard issues to a Team Lead. May communicate with an external third party to research inquiries. Investigates and corrects errors in company records and client accounts. Accurately opens and updates accounts or company records. Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations.. Provides product knowledge, market nuances and requirements and technical assistance, as necessary. No direct reports. Responsible for the quality and completion of own work.
Qualifications Skills and experience (necessary and desired skills and experience required) High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 2-3 years of total work experience preferred. Experience in brokerage processing preferred. Working conditions and other information (working hours, full time, permanent etc.) Monday to Friday 35 hour week Direct reports (if any) n/a Benefits • Annual Holiday – 25 Days, plus bank holidays and the ability to purchase a further 5 days • Pension – 12% employer contribution • Life Assurance, Income protection and Medical Insurance • Education Assistance • Childcare Vouchers • Health screening • Season ticket loans • Recognition and service awards • 2 volunteering days per annum

BNY Mellon is an Equal Employment Opportunity Employer.

Primary Location: United Kingdom-Greater Manchester-Manchester
Job: Operations
Internal Jobcode: 70611
Organization: CSD Transformation-HR11644
Requisition Number: 1715031

Similar jobs

Similar jobs