Trades Counter Manager
Due to continued growth, we have relocated to a larger purpose built 1.5 acre site. The relocation is a major step forward for the company which has enabled us to invest in a large Trade Counter/Showroom area and we are looking for an individual to manage it. The role will be dealing with customers face to face and on the telephone with an emphasis on developing customer relationships and promoting an awareness of all the products we stock or can order in, resulting in an increased spend.
About the Company:
We are an independent Timber Merchant serving the Trade & Public throughout the East Midlands. We sell Timber, Joinery, Sheet Materials & Doors from our depot in Hucknall.
About the Role / Responsibilities include:
The day to day running of the shop which includes Stock Management, Booking Goods into Stock, Cashing Up & Card reconciliation, Samples, Price Lists & Literature, Display area including Seasonal Displays, New Ranges & Promotions
Sales Order Processing for Accounts & Cash Sales including Collections, Deliveries & Direct to Site
Purchase Orders for Counter Stock & Specials
Preparation of Sales Counter & Telephone Quotations
Generating increased Turnover by focussing on add-on sales & relationship building
About the Candidate:
Working in a busy environment you will be part of a small but invaluable team. You will be the point of contact for many of our customers so you will need to have the following qualities:
A customer friendly cheerful personality
Keep Good Timekeeping with a good attitude to work
Be comfortable with self-managing a large workload
The ability to work on your own initiative
Key Skills :
You will need to have a thorough & accurate approach to paperwork, for example, amending a customer’s order & communicating effectively with other members of the team, combined with the ability to manage your Daybook ensuring all tasks are completed, resulting in the smooth running of the Trade Counter.
You will need to be a Flexible. Conscientious & Self Motivated Individual who thrives in a busy environment
A sound knowledge of Timber Materials and the ability to work out Areas & Quantities are essential
This is subject to the experience of the candidate. We regard this position as a critical customer contact role in our team and the starting salary reflects this. The package includes 28 days Holiday including statutory holidays as well as an Auto-Enrolment Pension Scheme.