Computer Repair Engineer

Recruiter
Jagger Talent
Location
Hapton
Posted
10 Feb 2018
Closes
15 Feb 2018
Contract Type
Permanent
Hours
Full Time

Jagger Talent Recruitment brief;

Burnley

Salary £19,000 to £23,000

Job Title: Hardware Technician

Reports to: Line Manager

Job Purpose: To deliver a fast and efficient IT repair service


Main Responsibilities:

  • Diagnose and repair IT equipment , including desktops, laptops , tablets and smart phones

  • Regularly update an internal web portal

  • Identify the parts needed for the repair of each device

  • Utilize manufacturer websites for part lookup and knowledge bases

  • Ensure customer expectations are met , such as SLA’s



General Responsibilities:

  • Contributing to a clean and tidy working environment

  • Punctuality

  • Polite and considerate to other work colleagues


Main Key Performance Indicators (KPI’S)

  • Turnaround time of repairs

  • Number of repairs complete

  • Number of repeat repairs

This is a great oppotunity with a fantastic company to further your career in computer repair.

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