Technical Analyst - Chester- £11ph
Technical Analyst- Chester- £11ph
Corus Consultancy are looking for a Technical Analyst for our client based in Chester. This is a temporary contract (2 months) with an immediate start.
Analyse and diagnose Incidents and Service Request, some of the topics are wide ranging and require judgement and expertise to decide on the best course of action.
Refer unresolved support calls to the Technical Infrastructure team for advice and guidance.
Provide full hardware and software support
Responsible for planning and organising work load to meet operational requirements which will require physical visits, remote control software.
Maintain the flow of information to all user groups providing both user feedback.
Qualification and experience:
A Level Qualification or equivalent qualifications
Excellent knowledge of PC's, Laptops, Printers, Scanners and PDA's
Experience of Active Directory
Excellent knowledge of Windows Desktop and Office applications
Experience in a Technical Support role
Experience NHS or Public Sector
Understanding of Blackberry
If you are interested, then please apply now