Administration Assistant

Solutions Recruitment
Bestwood Village
10 Feb 2018
15 Feb 2018
Contract Type
Full Time

Administration Assistant - Part time - 9AM - 2PM OR 10AM - 3PM
Paying £14.5k per annum.

Main Duties and Responsibilities:
· To participate in or own quality activities related to the internal Wiki, CRM and file systems and the external customer portal

· To plan, monitor, manage and report on internal audits for quality

· To own, document and manage internal quality meetings and direct internal auditors accordingly
· To participate in or own quality activities related to other new or existing systems and surrounding processes in line with current business needs

· To be the single point of contact for all matters relating to quality planning and strategy

· To prepare the company for and facilitate all external audits relating to quality

· To ensure the company remains compliant with the ISO 9001 quality standard

· To facilitate and document frequent reviews of quality at all levels of management

· To support the continual development and enhancements of processes to improve the effectiveness of the organisation and the quality of its outputs

· To ensure all staff either directly or via their own line management are aware of their specific quality responsibilities

· To maintain evidence of compliance to quality procedures and any recognised quality standards e.g. ISO 9001

· To ensure HR systems are fully updated

· To maintain accurate individual personnel files

· To provide management reporting, automated where possible

· To ensure all fire, health and safety policies are up-to-date and are being adhered to all times

· Act as SPOC across the organisation for all matters relating to health and safety

· To ensure that all staff either directly or via their own line management are aware of their specific health and safety responsibilities

· To provide office and administrative support for the company including maintenance issues, ordering of supplies and to complete any other appropriate task assigned by the Office Manager or Group Operations Manager

· To check purchase order log weekly to ensure supplier invoices have been received and chase outstanding supplier invoices

· To check expenses against company expenses policy and ensure they are correct before sending to Head Office

· To answer calls and direct them accordingly

· To process post in or out of the office

To ensure incoming supplier invoices are signed off by the General Manager and sent to head office for processing in a timely manner

Education/Training Knowledge of ISO9001 (training will be given if no knowledge)
Work Experience Minimum of 2-3 years’ experience in a similar role
Skills and Personal Characteristics Good interpersonal skills Effective communication skills Excellent time management, planning and organisational skills Good attention to detail Good IT Skills including Microsoft word and Excel
Other (Specify) Ability to work unsupervised

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