Spares and Logistics Coordinator (Engineering Products)
We are seeking a Spares and Logisitcs Coordinator ideally with experience of engineering products and processes to join us to be at the heart of our growing automation business.
You will be charged with not only supporting our customers with urgent spares requirements but with driving innovative solution development, ensuring best in class methodology and current best practice thinking is employed across the team to fully support our customers in what is always a challenging situation.
Purpose of Role:
To provide a dedicated and complete spares ordering and management service to Dematic customers in respect of:
• Quotation: Ensuring that customers are quoted in a timely manner and followed up to point of sales within 24 hours
• Ensure that customer sales orders are processed quickly and efficiently
• Create purchase orders to ensure the porocess for delivery of spares is efficient and timely
• Release goods to customers effectively
• Ensure goods are expedited to arrive on time and in line with customer expectations and any issues are managed quickly
• Support in reporting of key KPI’s into the global Dematic business•
To be successful in this business critical role you will have an excellent customer management ability, have the confidence, coupled with an ability to persuade customers and suppliers alike, often under cost or time critical conditions. You will be experience in a spares or logistics function preferably within a engineering delivery related industry. ERP knowledge / SAP knowledge is highly desirable.
About Dematic:Dematic is a leading supplier of integrated automated technology, software and services to optimise the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its customers globally, with engineering centres and manufacturing facilities located across the globe. Dematic has implemented more than 4,500 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors. Headquartered in Grand Rapids, Michigan, Dematic is a member of KION Group, a global leader in industrial trucks, related services and supply chain solutions. Across more than 100 countries worldwide, the KION Group designs, builds and supports logistics solutions that optimise material and information flow within factories, warehouses and distribution centres. The company is the largest manufacturer of industrial trucks in Europe, the second-largest producer of forklifts globally and a leading provider of warehouse automation.
We offer: Competitive salary and benefits package. Contributory Pensions Scheme of up to 10% (and life assurance). Cycle to work and child care voucher schemes. Excellent career development opportunities within a growing global business. An active charitable and social programme. A creative, innovative and inclusive organisational culture. A modern office environment. Free fruit and a subsidised onsite restaurant with access to our free onsite gym and wellness programme.