Senior User Researcher (OUTSIDE IR35)

Heat Recruitment
10 Feb 2018
15 Feb 2018
Contract Type
Full Time

•Job Title: Senior User Researcher
•CV Submission Deadline: 08/02/18 @16:30
•The Maximum Pay Rate: £550
•Location: Birmingham West Midlands: Axis House 10 Holliday Street
•Contract Length: 6 months Initially with a view to extension
•Clearance Level Required: BPSS/DBS
•Additional Info: OUTSIDE IR35


  • Proven hands-on experience in the user research profession
  • Degree Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Anthropology, or related field
  • In-depth understanding of user-centred design principles and tools
  • Excellent written and verbal communication
  • Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously
  • Experience working directly with ux design, software development, and content design team members


Central Government Experience

Experience Required:

  • Planning, designing and conducting in-house usability testing sessions to support the design and development of digital services.
  • Leading the usability testing process from developing user recruitment briefs through to test moderation, analysis and report writing;
  • Conducting in-house research to test new product and concept developments (including user requirements gathering and early stage concept and prototype testing, research, and other approaches to ensuring the user need is fully understood in the service design).
  • Working with Service Managers to devise appropriate research strategies to generate focused insights and to convert concepts into high quality stimulus material;
  • Working closely with designers and developers to turn user data into actionable product/service requirements that feed into prototype development, and influence product direction;
  • Presenting findings and related design/business recommendations and customer insights to senior decision makers

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