Motor Claims Handler
One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years.
Our employees are important to us. We empower and inspire them to perform, offer opportunities to grow and we recognise and reward their contribution. They are proud to work for a company that respects them and broader communities, and they trust us to be financially sustainable so we are successful now, and in the future.
At NFU Mutual we will always look for ways to settle our customers’ claims, rather than excuses not to. This makes working in claims altogether more satisfying and more rewarding. It means less no, more yes. Managing and processing motor and personal claims, you’ll listen closely to the customer and what they need – reassuring them and giving them peace of mind at what can be a stressful time.
As well as the customer, you’ll talk to NFU Mutual Agents and relevant third parties to settle claims quickly and efficiently. You’ll decide on legal liability and policy liability issues and make sure that we’re complying with all regulatory and internal systems controls. You’ll have more freedom to make decisions and manage claims in the way that you think is best. You’ll also be able to sign-off on bigger claims too. From the moment you pick up the phone, you’ll make customers feel at ease, giving them the time, care and attention they deserve.
An opportunity has arisen for an enthusiastic and motivated Claims Handler to join our Motor team based in the Bristol Regional Office.
The accountabilities for the role include:
The successful person will possess:
Ideally applicants should have a minimum of 5 GCSE’s at grade C or above (or equivalent) including Maths and English Language. Progress towards ACII qualification would be an advantage.
You get more from work with NFU Mutual. More support, more career development, more rewards, more job satisfaction. More of the little things that add up too, like a wellbeing package, even somewhere safe to leave your bike. Our generous benefits package includes a contributory pension scheme, annual company performance-related bonus, 25 days’ holiday, and discounts on our insurance products. We’ve a wealth of training programmes open to you and we’ll help you develop your career in the direction that you want it to go. We’ll also help you to gain recognised insurance qualifications (and we’ll even give you a bonus when you pass them).
To apply for the role or for further information, please click on the Apply button.
Closing Date: 02-Mar-2018
This job was originally posted as www.totaljobs.com/job/79969369