ACS recruitment is excited to present a great opportunity with my client in Belfast.
They are seeking to expand the team who operate in their workshop located in Belfast. This team works with their customers to ensure the ongoing reliable functioning of the various types of medical equipment supplied by us and in use in operation theatres throughout Northern Ireland. Their technicians inspect, disassemble, troubleshoot repair, reassemble and test the equipment returned to the workshop for evaluation. This role requires a high regard and demonstrated capability for problem solving and ultimately, customer satisfaction.
You will use a variety of small hand tools and test equipment, whilst following established manufacturer repair guidelines. As part of the repair process it is essential that accurate service records be maintained as per our quality system requirements.
You will also be responsible for delivering customer support via phone and email on a daily basis so excellent communication and interpersonal skills are essential. On-site Hospital visits may on occasion also be required.
Training: Following a period of internal training within the workshop, where you will be introduced to minor level repairs, you will undergo manufacturer training, usually in the UK, but possibly in other International locations. Here you will undergo further training to gain the manufacturer's official and recognised qualification for minor level repairs. Upon satisfactory completion of this qualification you will then progress to training on intermediate followed by major level repairs. Progression to each level is dependent on meeting the manufacturer required level of competency.
Requirements: 4 GCSE's including Maths and English Level 6 qualification or equivalent in Engineering/operations & maintenance. In the absence of a formal qualification previous practical experience will be considered. 6 months to 1 year of electro-mechanical experience and/or demonstrable repair ability is required. Sufficient manual dexterity with small hand tools, such as screwdrivers, pliers, tweezers Ability to work with microscopes, test equipment and hand soldering irons. Good communication and interpersonal skills, both verbal and written. Ability to understand and follow manuals, work instructions, job standards and related information Ability to concentrate for extended period of times. Attention to detail is vital. Self-motivated and a demonstrable ability to prioritise tasks. Ability to work as part of a team as required. Possesses basic computer skills Ability to understand, implement and maintain the quality standards set by both the client and the equipment manufacturer.