IT Support Technician

Recruiter
Caring Homes
Location
Great Bromley
Posted
10 Feb 2018
Closes
15 Feb 2018
Contract Type
Permanent
Hours
Full Time

IT Support Technician

Colchester

initial 3 month contract

£23,000

The Role

The person taking on this role would provide first/second line and hardware/application support to our internal customers via remote log-in, telephone, help-desk software and email.

Are you an IT enthusiast with a track record of diagnosing technical problems? If so, this is an excellent opportunity to develop your skills and enhance your career with a national company based in Colchester.

As a 1st / 2nd Line IT Support Technician, you will be responsible for providing an exceptional standard of IT support to our internal customers, there are approximately 800.

Primarily providing remote support, you'll use cutting-edge software to diagnose, investigate and fix everyday IT issues. As part of your role, you will be required to undertake occasional travel to our remote sites throughout the UK.

The Person
We are looking for an enthusiastic person who can demonstrate a true passion for an opportunity to develop their career in IT further, so to be considered for this role you would have:

  • Experience of Microsoft operating systems and Microsoft Office applications

  • Knowledge of PC hardware and experience of diagnosing problems

  • A full driving license would also be required

  • As a 1st / 2nd Line IT Support Technician, you must be customer-focused, driven and passionate. Proactive and positive, you must also possess superb communication and problem-solving skills.

Please note to be successful in this post you will require a driving licence, this role is initially offered on a 3 month contract however there is potential for it to be extended for the right person.

For more information or to apply please send an up to date CV to Becky Hodgetts in our Recruitment Team.

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