Data Support Officer; Charity; Vauxhall; London; 30k

Langley James
London (Central)
10 Feb 2018
15 Feb 2018
Contract Type
Full Time
Data Support Officer is required by one of the UK's leading Charity Organization on a part time basis (Wednesday, Thursday & Friday) offering £28-30k based in Central London.

The aim of this role is to ensure that Fundraising, Campaigning and other teams have the information they need in order to reach the Charity's goals by ensuring that the CRM system contains timely, robust and accurate transactional data.

Working alongside the Data Import & Income Processing Officer, you will be highly numerate and organized.

Key responsibilities

·To execute bulk data imports onto the CRM.
·To create new records on a one by one basis in case of telephone donations, marketing appeals response etc.
·To create queries and run reports as requested for analysis and reconciling purposes.
·To trouble-shoot where there have been problems with datasets.
·To develop and enforce internal policies, Service Level Agreements and training materials for CRM users.
·To run regular queries to ensure the data is robust and accurate.
·To check and prepare files from external suppliers for processing into the CRM.
·To provide training, advice and support to CRM users, and where necessary, work with the IT team to resolve user problems.
·To work in collaboration with the Data Import and Income Processing Officer.
·To process and handle large amount of cash and cheques, including cash banking.

Key competencies & skills

·To have good IT skills and technical knowledge in standard Microsoft packages (particularly Excel skills) and an understanding of relational databases.
·To have knowledge of the Data Protection Act & General Data Protection Regulation and its implications for data capture in a fundraising environment.

This is a great opportunity to work part time with a fantastic charity, waste no time applying!

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