Billing Manager

10 Feb 2018
15 Feb 2018
Contract Type
Full Time
Capita Networking Solutions are looking for a Voice Network Billing Manager for their office in Bristol !

About the role

To provide expert level billing of telecoms services for both our internal and external client base.Working alongside colleagues in all departments to implement, maintain and assist in the growth of the business.

What you will do:

As a Voice Network Services Billing Manager you will be responsible for end user billing, receiving and reconciling supplier data and managing the aBillity billing system, along with producing management and customer reports. As a key member of the team you will be able to liaise with suppliers and Carriers, providing an efficient, accurate and professional service adhering to internal SLAs and ensuring a good customer experience is maintained. An ability to work closely and effectively using your excellent communication skills, to build productive relationships with suppliers and key internal contacts are key aspects of this role.

You will be responsible for:

  • To manage the key functions of the aBillity billing system

  • To implement and maintain the voice tariffs into the billing platform and to ensure that all services are billed completely and accurately to agreed tariffs

  • Reconcile Supplier Invoices and billing data

  • Manage Supplier relationship in respect of billing and account queries

  • To plan and implement quality assurance

  • To perform monthly reporting to support the voice P&L

  • Produce management reports on customer billing as required

  • Ensuring we continue Capita's compliance with all industry standards and Ofcom regulations

Your experience will include:

  • Graduate or professional equivalent with a financial background

  • Experience and deep knowledge of the telecoms industry

  • Strong interpersonal skills and confident in working with and liaising with senior management across all departments

  • Ability to model and succinctly interpret large volumes of data

  • Must have an understanding of the call charge mechanism

  • Must have an understanding of interconnect billing

  • Excellent attention to detail, with the ability to produce quality documentation

  • Good team player and willing to support the team

  • Good organisation skills with ability to manage multiple tasks

  • Good time management skills with ability to work to deadlines

  • PC skills, to include MS Office (Word & Excel), PowerPoint and Outlook

  • Some level of experience of managing a billing platform, ideally aBillity

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday, company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

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Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.

If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.

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