Administrator / Repairs Planner - Social Housing

Skilled Careers
London (Greater)
10 Feb 2018
15 Feb 2018
Contract Type
Full Time

Location: Kings Cross, London

Job Title: Administrator/ Repairs Planner - Social Housing

Pay: £11 - £12p/h

Assist in the management of the day-to-day planning/administration of the reactive and or planned repairs service in such a way that the performance customer service targets are continuously met.

Working within a fast paced environment within the social housing sector, you will be responsible for managing a team of multi-trade operatives across a reactive repairs contract in Kings Cross. You main duties will include:

  • Diary Management
  • Tracking materials on order
  • Reporting operative issues to the area supervisor
  • Ensuring that operatives are using and updating their PDAs correctly
  • Ensuring jobs raised in the interface are booked in within target
  • Ensuring that all follow on jobs are actioned by the end of the day
  • Arranging appointments for residents
  • Dealing with queries from residents, changing appointments
  • General administration including email correspondence, filing and scanning
  • Call handling

Due to this being a temporary to permanent role. This role will ideally suit someone with a strong social housing background that is willing to contribute to the company's success and ensure that the client needs are met to a high standard whilst delivering excellent customer service to both residents and third parties.

If you are interested in this role and would like to apply, please email Chris a copy of your CV and project portfolio to . Alternatively, if you would like to know more on this opportunity, please call me on 0207 065 7289 or 07872 149583

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