Studio Engineer

Gi Group Rec. Ltd Gi Professional UK
10 Feb 2018
15 Feb 2018
Contract Type
Full Time

Studio Engineer
(This role requires travelling to different sites)

My client is a global expert in connectivity and data management services, with a clear focus in the media and entertainment industry. They are looking for a Studio Engineer to join the team and provide unrivaled technical support.

The Role

* Be responsible for face-to-face, telephone and email support to clients and attending client meetings to provide technical support to the studio coordinator as required
* In depth troubleshooting of customer faults and issues
* Provisioning of new customer services and upgrades both remotely and at studio locations.
* Physically provision and decommission of services
* Working with various teams, where appropriate, ensure that documentation is available and accurate for internal technical systems, customer facing reporting systems and service level documentation.
* Installation, configuration and on-going maintenance of equipment including wireless access points, switches and firewalls
* Maintain close links with global support teams and engineering to ensure studio knowledge is shared throughout
* Troubleshoot connectivity issues
* Decommissioning of customer services
* To act as a technical escalation point
* To aid in the training of studio support engineers and advise on their development
* Opportunity for additional remuneration and professional challenges through out of hours engineering projects

Essential Skills

* Ability to terminate Cat5e/Cat6
* Experience with networking devices and concepts: Juniper, Brocade, HP, Dell, Cisco, MRV, Palo Alto
* Familiarity in determining cable runs through occupied spaces, and installations utilising ducts, ceiling voids, and trunking.
* Networking - TCP/IP
* An understanding of wireless networking
* Knowledge of firewalls, antivirus, passwords
* Experience in System Administration of OSX or Linux

The Person

* 5-years industry experience with a track record of success.
* First class interpersonal, communication and leadership skills at all levels within an organisation, across all departments and professional disciplines.
* Practical, hands on approach to problem solving
* Ability to work at heights
* Must have a valid driver's license as this role requires travelling between sites.

This job was originally posted as

Similar jobs

Similar jobs