IT Support Analyst

Talan Consulting Uk Limited
London (Greater)
10 Feb 2018
15 Feb 2018
Contract Type
Full Time

Location: London

Rate/Salary: Competitive

Talan Consulting UK’s client is a major French investment bank in London. Located in the heart of the London city, Talan Consulting UK’s client is looking for exceptional passionate IT Support Analyst to join their team. As we are growing quite rapidly our clients are also growing with us. Looking for a IT Support Analyst who specialises in supporting Front office users. Open to contract or permanent we hope to work with people who want to be part of Talan Consulting UK long term.

As a IT Support Analyst for Talan Consulting UK’s client you would be part of the London IT Support team to assist in deploying new laptops to the business and supporting Front Office.


The main responsibility is to support the deployment of new laptops to the business, conforming to the local Windows 10 / mobility program. You will also be expected to assist supporting Front Office, to support and to control functions, delivering 1st to 2nd level support for user environment including but not limited to computer, application, patching, diagnostics, while also providing 1st and 2nd line IT to IT support on our EMEA perimeter.

Candidate Requirements are:

  • Very strong technical background with specific demonstrable skills in the following areas:

o Experienced in Banking IT Support with a strong skill set in supporting Front Office users and Trading floor applications and environments.

o ITIL understanding.

o Knowledge with Trading and marketdata applications

o Strong Excel knowledge and the ability to effectively troubleshoot trading support tools such as excel pricers

- Good people skills (able to deal with range of users at all levels).

- Good global knowledge in the IT field (Ideally a degree in the IT field).

- Able to identify potential problems before they arise and take corrective action.

- Able to analyse trends and estimate future needs

- Able to make well thought out and recommendations based on sound conclusions.

- Good organization skills.

- Willingness to learn.

- Good communication skills.

- Ability to deliver on time.

Exceptions for the candidate include:

The candidate will be an experienced IT Support Analyst with a proven track record in Banking IT support, who is an energetic self-driven individual, adaptable as context determines, to take instruction and work autonomously, or to work collaboratively as part of a small team.

Talan Consulting UK

Talan Consulting UK’s team in the City of London consists of 85+ Consultants whom are fully dedicated to the Financial Industry (mainly corporate and investment banking). We have been helping our clients to run and change their organization for over 10 years. In addition to the core focus of Talan group on IT services, our London office is developing and strengthening its business and management consulting capacity towards global and local key players in the financial sector. This is a great time to be part of Talan Consulting UK, we are growing and changing the game, be part of it!

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