Training Co-ordinator

GP Strategies Limited
10 Feb 2018
15 Feb 2018
Contract Type
Full Time

GP Strategies are looking for a Training Coordinator who is highly organised and capable of multi-tasking to cover a maternity cover. You will be located in our office in Solihull and will be working as part of an efficient and busy team to deliver high quality service to our client.

You will be responsible for the administration and co-ordination of scheduled training events, establishing and maintaining client relationships and ensuring complete client satisfaction.

Essential Duties and Responsibilities

- Schedule and administer enrolments including, monitoring participation numbers, to ensure minimum delegate numbers are achieved, and highlighting low enrolments to the appropriate point of contact
- Support with the annual scheduling process on contracts
- Set up courses using appropriate Learning Management Systems and database
- Order class materials internally or via nominated third party supplier and ensure all materials arrive at the venue in a timely manner
- Confirm registrations and monitor cancellations with venues and trainers and ensure that the Learning Management System training records accurately reflect course attendance
- Work with the client to obtain commitment of internal trainers and any additional resource needed to support the course delivery
- Liaise with internal and external vendors to arrange conference centres, hotels, trainers, catering and other equipment needed
- Book accommodation for facilitators and participants, if required
- Manager learner queries coordinate escalations in accordance with Service Level Agreements and offer recommendations for improvements.
- Provide consolidated summary data, in a graphical or system generated format after each course has been completed


Person Specification

Essential Requirements

- Experience in a similar or same position
- Good level of IT skills including MS Word and Excel
- General administration experience
- Excellent organisation experience
- Customer focus approach

Desirable Requirements

- L&D experience in the training sector
- Use of Learning Management Systems from an admin perspective
- Good problem solver

Company description

GP Strategies Limited (GPSL) is a subsidiary of GP Strategies Corporation (NYSE:GPX), a global performance improvement company. GPSL supports organisations in improving their ability to service their customers' needs through innovative and creative training interventions, consulting, and business improvement solutions

Please note - we are unable to reply to every applicant. If you have not been contacted within a month of your application, please presume you have been unsuccessful for this particular role

For an opportunity to join this expanding company please submit your CV online.
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