Cisco Voice Engineer - UC, CUCM, UCCX

Verticality Ltd
10 Feb 2018
15 Feb 2018
Contract Type
Full Time
Cisco Voice Engineer - UC, CUCM, UCCX

CCNA, CCNP, CallManager, Unified Communications, LAN, Gateways, Tele Presence

-Great chance for a Cisco Voice Engineer to work in-house at a fantastic end user client.

-The role will involve looking after the Internal Telephony systems and supporting issues on CUCM, UCCX, Voice upto Level 3.

-Really cool working environment which will be a great platform for your career going forward.


-The Unified Communications Engineer is responsible for leading the on-going support, protection, development, integration and operation of the businesses Unified communications services.

-The role involves driving and maintaining performance, security and availability of key systems.

-The role holder will be experienced in large-scale Cisco networks and networking concepts (LAN & WAN), and will be able to troubleshoot and resolve complex IT issues in a timely manner.


-Significant experience as a network or Unified Comms engineer in an implementation and operational support role

-Demonstrable experience of level 3 support for Cisco Call Manager & Contact Centre; CUCM 8+ & UCCX for 3500+ users or equivalent

-Solid understanding and demonstrable experience of leading the design and implementation of Cisco Call Manager & Contact Centre; CUCM 8+ & UCCX for 3500+ users or equivalent

-Demonstrable experience of documenting standard operating procedures, diagrams and training materials for use by the team.

-Proven experience of working in a multi-disciplinary IT Infrastructure support function
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