IT Technician

Spark44 Limited
10 Feb 2018
15 Feb 2018
Contract Type
Full Time

Spark44 is a unique advertising agency. Established as a joint venture with Jaguar Land Rover globally, we’re not an in house department; we’re a separate business with a specialism in automotive and luxury goods across all platforms.

Our motto reflects our agency culture, “Be Bold. Be Brave. Be Honest”. We value individuals who are unafraid to question the status quo, who challenge authority and fight for the best idea. We are a fun, tight-knit group and strive to be the best in our business.

Job Summary

1st/2nd line IT Helpdesk /Support Technician working within a busy environment supporting up to 300 staff with day-to-day IT support.

Main responsibilities

  • Apple Mac OSX /windows desktop support
  • Account creation Windows Server 2008
  • Troubleshooting DHCP,DNS
  • Troubleshooting WIFI
  • Monitoring network usage
  • Updating the asset database
  • Troubleshoot printer issues
  • Updating Telephone systems VOIP
  • Troubleshooting Audio visual in conference rooms
  • Updating the Helpdesk ticket system

Person Attributes

  • Experience in working with Apple Mac OSX knowledge/Windows Server 2008 /image and deployment/understanding of networks/Email/VPN/FTP
  • Strong communication and customer facing skills
  • Ability to manage administration and documentation required in the role
  • Positive ‘can do’ attitude
  • Team player
  • Willingness to travel (desirable)
  • Driving licence (desirable)
  • Credited Apple IT certification (desirable)

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