Volunteering & Participation Officer (BBC Countryfile Live)

Rodbourne Cheney
09 Feb 2018
21 Feb 2018
Contract Type
Full Time


The Volunteering and Participation (V&P) Whole Trust team is responsible for the strategic development of V&P in the Trust. This year we’re supporting the National Trust Countryfile Live Project Team to mobilise people to volunteer and participate in the delivery of this high-profile national event taking place in August 2018 at Blenheim Palace in Oxfordshire.

Please note this is a full time, fixed term contract for five months and you'll need to be available to be onsite at Blenheim from the 2nd - 5th August.

What it's like to work here

We provide the best possible working environment for you throughout the building whilst also promoting and fostering a sociable Heelis Community. Do great things for us and we’ll do great things for you and your career.

Heelis is the Central Office for the National Trust; it was named after one of the Trust’s biggest benefactors Mrs William Heelis. There are approximately 700 staff from across the Trust’s directorates, including the Executive team and the Director General, are based here.

Heelis was designed to be highly sustainable and has won a number of nationally recognised awards.Designed by Feilden Clegg Bradley Architects in 2005, this architectural gem uses timber from our woodlands and wool from Herdwick sheep grazed on Trust farmlands, to help make Heelis a unique working environment.

What you'll be doing

As Volunteering & Participation Officer, you will lead and oversee the management of all volunteer participation in Countryfile Live using a programming approach to support the delivery of the event’s objectives. This will involve:

  • Developing an overall strategy and mutually beneficial Volunteer Journey(s) – using last year’s model as a start point
  • Designing meaningful roles and participation opportunities in collaboration with colleagues from other departments and National Trust places
  • Championing the use of our internal systems and processes (my/yourvolunteering) to recruit the volunteers needed, as well as making the most of this opportunity to test new approaches to volunteering
  • Mobilising resources and networks internally to deliver the quality and quantity of volunteers needed for the event, as well as identifying strategies to attract new volunteers from communities near to Blenheim
  • Co-ordinating high-quality communications, support and inductions for all volunteers to empower them to be at their best throughout Countryfile Live
  • Acting as lead Volunteer Manager at the actual event, inspiring and supporting a group of volunteer managers
  • Organising the Volunteer hub – somewhere for all volunteers to check in and a place for them to come and relax during breaks, and to share some of their event highlights
  • Ability to motivate others to deliver change and realise new opportunities
  • Capture learning and evaluate the effectiveness of the volunteer participation
  • Please read the full role profile for further information

Who we're looking for

You will be responsible for developing, implementing and evaluating a V&P programme for this event that champions new approaches to volunteering and deliver a Visitor Experience that changes perceptions of what it means to support our cause by involving a more diverse range of people.

To deliver this role successfully, you’ll need to be/have:

  • Good practice in working with volunteers and communities, including the legislative framework
  • Passionate and enthusiastic about the benefits of great volunteer participation
  • Knowledge and understanding of event management and how volunteers can best create an engaging Visitor Experience
  • Inspiring leadership skills, setting strategic direction and developing teams
  • Excellent people and influencing skills, enabling strong relationships to be built and maintained, externally and internally
  • Ability to motivate others to deliver change and realise new opportunities
  • Self-motivated and able to work on own initiative through prioritisation
  • IT skills and confidence using internal systems e.g. yourvolunteering

The package

Looking after you

  • Health cash plan – from as little as £2.81 per month for you and your dependents
  • Pension contribution match up to 10%
  • EAP and proactive Health and Wellbeing
  • Discounted gym membership

Looking after your career

  • Grow your career through professional training courses across the Trust
  • Develop your skills with an internal secondment
  • Pay review linked to values and behaviours, commitment to progression
  • Income protection due to illness

Unique to Us

  • Work in some of the most beautiful, iconic and unique locations in the UK
  • Free entry to NT properties for you, a guest and your children (under 18)
  • 20% off in our retail and catering outlets
  • Discount up to 35% off a National Trust holiday cottage booking

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