Account Director

ASC Connections
01 Feb 2018
21 Feb 2018
Contract Type
Full Time

The management and strategic development of a portfolio of clients, leading and supporting an account team to maximise revenue and profitability.

Primary Objectives;

* Ownership and delivery of agreed financial targets
* Leadership, motivation and development of the Account Team
* Development of key client relationships, including senior personnel
* Development and execution of client account plans
* Client retention and development, including the selling of all group services
* Identification and sharing of best practice amongst the sales and account management team
* Building and developing excellent relationships with other departments
* Timely, insightful and accurate reporting
* Delivery of great client service

Key responsibilities

* Maintain a close overview of all activities being managed by the account team, with a particular focus on the quality of internal briefing and the successful delivery of key campaigns.
* Timely and accurate forecasting of revenues in all clients.
* Ensure that key client information is kept up to date and accurate at all times on our CRM system (ACT).
* Management of the personal development of all team members, through appraisals, one-to-one meetings, mentoring and coaching.
* Be the primary point of escalation for client issues.

Knowledge, Skills and Experience

* Inspirational team leader with ability to motivate and get the best out of others
* Excellent interpersonal skills, able to develop positive relationships internally and externally
* Excellent organisational skills with the ability to plan and prioritise work to meet client and business needs
* Commercially astute, understands how to drive revenue and profit
* Sound technical understanding of all core services
* A 'can do' attitude always focused on getting the job done to the highest standards possible
* An excellent communicator
* Ability to work at pace whilst maintaining great attention to detail
* Good IT literacy, including good knowledge of MS Word, PowerPoint and Excel

Please note, if your application is suitable, one of our consultants will call you within 5 working days. If you have not heard from us within this time, your application has unfortunately been unsuccessful, however we will keep your CV on file to consider you for future opportunities.

ASC Connections is a leading recruitment business specialising within areas of Technical, Business and IT services. We operate as an Employment Business or an Employment Agency for all temporary and permanent roles respectively

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