Infrastructure Architect

Recruiter
Zoek
Location
Halstead
Salary
65000 per annum
Posted
16 Feb 2017
Closes
16 Mar 2017
Contract Type
Permanent
Hours
Full Time
Infrastructure Architect Location: CroydonSalary: Competitive salary plus a great flexible benefits package Our client is one of UK’s most connected managed service providers who operate from desktop to data centres, providing the full set of end to end technology services. They are a team of 350 experts and 400 highly skilled employees. They are currently looking for an Infrastructure Architect to join their team. You will be responsible for providing pre-sales technical design, architecture, and consultancy support for external customer Information Technology to be delivered, hosted, managed and supported by the company. You will join a successful team consisting of multiple resources (Architects, Senior Architects, and Principal Architects) providing the design services to our existing and potential customers. As Infrastructure Architect your responsibilities will include;*Responsible for managing all the technical aspects of the company’s relationship with key customers *Strengthening customer relationships and ensuring customer satisfaction*Being able to talk about or demonstrate the company’s products and services for meeting customers’ needs or contributing to business growth*Ensuring that customers are kept informed pro-actively about upcoming work that may cause service disruption and devising plans with customers to minimise the impact*Monitoring service tickets made by customers to assist with identifying recurring issues and making appropriate service improvement recommendations*Attending customer meetings and service reviews as required*Ensure that KPIs are met or exceeded*Perform any other reasonable duties consistent with the role as required Skills and experience you’ll bring to the Infrastructure Architect*Bachelor's degree in computer science or similar technical professional qualifications*Three years’ experience or more in architecture / pre-sales role*Professional qualifications in solutions architecture, technical certifications and standards*Working knowledge of service provider market place*Experience in the design and management of customer facing services and solutions*Ability to engage with customers professionally at all now! This is a fantastic opportunity for an enthusiastic Infrastructure Architect to work with a well-established company.. Advertised through Zoek. Ref:42779