KnowHow Advisor Harrods

Dixons Carphone
South West London
£8.00 to £8.99 per hour
16 Feb 2017
16 Mar 2017
Contract Type
Full Time
The Role

KnowHow Advisor – Harrods

35 hours, with flexibility to work additional hours

  • £6.85 for under 21’s Plus current store location allowance of £2.53 per hour
  • £7.22 for aged 21 or over Plus current store location allowance of £2.53 per hour

Technology is transforming the world in extraordinary ways. If you’re passionate about the latest innovations, and about discovering how products can make a real difference to customers’ lives, then you can be part of shaping that transformation here at Dixons Carphone.

Harrods is a store that’s famous around the world - its name is a byword for luxury and elegance. As someone who feels at home in such an exclusive setting, you could be the perfect fit for this role within our Harrods Technology concession business.

You’re not just someone who knows about all things technical – you love helping out your less switched-on friends and family too. That means you’ll make a great Knowhow Advisor. You’ll be on hand to solve those tricky technical issues whether it’s setting up a PC or insuring a product. We want you to offer our customers great advice (and put a smile on their faces) by helping them get the best out of their technology. You’ll be boosting sales figures as well, by suggesting add-ons and extras. There are plenty of other jobs to take on too, like welcoming customers, answering product queries and updating records.

To keep your technical knowledge bang up-to-date, you’ll get exposure to the very latest technology. There will be plenty of training, support and encouragement - plus different career paths to explore across the wider Dixons Carphone group.

The rewards are pretty special too. We offer one of the best packages in retail, with benefits including holiday, pension scheme and great discounts.

What are we looking for from you? Technical knowledge and expertise, of course, plus the ability to explain complex information in a clear and straightforward way to our customers. You’ll also be a good team worker too, with a focus on results.

Above all, you have to share our passion for achieving amazing things – for our customers, colleagues and ourselves.

Bring your passion, make amazing happen.