CRM Specialist, Surrey, £45K

Recruiter
Exposed Solutions Ltd
Location
Woking
Salary
£40000 - £45000 per annum
Posted
16 Feb 2017
Closes
16 Mar 2017
Contract Type
Permanent
Hours
Full Time
CRM Specialist, Surrey, £45K

Role Purpose
To join a multi-disciplined team delivering bespoke, industry specific software solutions. The CRM Specialist will be responsible for designing & implementing configuration of CRM workflows & processes for integration with new build bespoke Reporting & Data Collection applications.

As well as constructing the future of the CRM systems this role will be responsible for supporting the CRM system ``in-life``.

The team is responsible for delivering, maintaining and improving a suite of software solutions to enable the business to accept orders, progress workflows to aid in their fulfilment and to deliver completed orders to end users. Additionally, the product suite included integrations with 3rd party suppliers and some clients.

The job holder will work be exposed to agile development practices, expected to strive to improve skill, learn new techniques and methodologies and challenge the team with new ideas.

Key Activities

- Responsible for communication with business users to draw out their requirements and ensure clear expectations.
- Responsibility for analysis and documentation of requirements, to be presented back to stakeholders for signoff
- Create, test and integrate CRM Configurations & Customisations
- Provide support for implemented solutions including internal and external user queries and associated fixes and changes
- Plan and carry out testing strategies
- Create user acceptance test strategies and support users in their execution
- Manage discrete project elements / own tasks as directed by the CTO - to be delivered on-time and in-budget
- Contribute to improving development processes and methodologies

Knowledge, Skills and Experience.
Essential

- 3+ years industry experience developing and/or supporting customised Dynamics CRM implementations

Desired

- Experience integrating with bespoke applications
- Agile development experience

ALL APPLICANTS MUST BE FREE TO WORK IN THE UK FREE FROM THE RESTRICTIONS OF VISA`S AND WORK PERMITS.
Exposed Solutions is acting as an employment agency to this client.
Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.