Propositions Manager

Co-op Group
16 Feb 2017
16 Mar 2017
Contract Type
Full Time

Propositions Manager

£40,000 - £55,000 plus excellent benefits
Manchester City Centre

As the UKs leading funeral services provider, we value people and pride ourselves on offering a caring, professional and compassionate service. Were ambitious too, and were growing to meet business need. We are looking to recruit a talented Propositions Manager to join our newly created Propositions Team. Its an exciting challenge, working in a unique business where no two days are the same.

Working closely with the Head of Propositions and alongside a Propositions Manager, youll manage the end to end development of both our product and service proposition. Your focus will be on our service proposition and well be keen to develop your skills across product development too, to develop a purely fluid team. It really will be a fulfilling role, where youll be developing the service proposition by redefining our FuneralCare plans. Youll collaborate closely with other businesses within the Co-op including Co-op Legal Services.

What youll do:
Support and manage the development of propositions aligned to Funeralcare and their growth strategy

Work closely with insight and marketing intelligence to understand our clients requirements

Monitor the delivery to launch new propositions and effectively communicate these with our Funeralcare estate

Keep abreast of competitor and emerging propositions developing in the market

Collaborate closely with other business areas including Co-op Legal Services

To be successful as a Propositions Manager at Co-op Funeralcare, youll need to have significant experience working within a Propositions role previously in a FSA/FCA regulated business. Youll be passionate about the customer, balanced with a commercial mind. Working in Funeralcare isnt for everyone and it is really important that you are open minded to this when you apply for the role. We think its an extremely rewarding role to be in, indirectly supporting our clients at a time when they are at their most vulnerable.

What youll bring:

Strong commercial acumen

Customer focus and sense of purpose

The ability to interpret trends, data and customer insight to make recommendations

Excellent communication and relationship building skills

A passion for developing products and services, delivering the best solution for customers

If you can help us grow our business, we can offer you a whole world of opportunity. As well as a competitive salary and some brilliant benefits, youll get the chance to develop your skills and progress your career with a business that puts people at the heart of its strategy. Were going on an amazing journey.

Were going back to being Co-op

172 years ago a group of businessmen in Rochdale created an idea that changed the world. They believed that when people work together, theyre stronger. And that principles are just as important as profits. They were pioneers. And they left us a legacy thats never been more important or relevant than it is today.

Thats why were going back to being Co-op. We want to change the world all over again, and we hope youd like to join us on our journey. So, if you believe in our purpose, and are passionate about building a career in Funeralcare, join us and make a real contribution to the revival of an iconic British brand.