Desktop Support Field Engineer

16 Feb 2017
16 Mar 2017
Contract Type
Full Time

Desktop Support Field Engineer - Up to £25,000 - Coventry with Travel

Capita are an industry leading provider of IT and professional services and we have a great opportunity for a Desktop Support Engineer to join our team based out of Bromley but with travel across the Midlands and North. We are looking for a Desktop Support Engineer with solid 1st Line experience and some 2nd Line exposure. We are also keen to identify a candidate who wants to progress and build an eventual career in 3rd Line Support with us.

It's an exciting time to join Capita. We are committed to accelerate and enhance our focus on emerging technologies to ensure our clients benefit from leading digital solutions, artificial intelligence, robotics, open data and Internet of Things. As a leading provider of IT and professional Services to some of the leading companies in the UK this is an opportunity for you to progress your career and build knowledge in a leading and forward thinking organisation.

The role will be based out of Coventry 2 days a week with travel to our Loughborough, Blackburn and Carlisle sites.

About the role

With over 1400 users over multiple sites this role will provide both remote and deskside support. You'll provide remote desktop support using remote access tools and respond to calls logged on service desk.

You will be hands on and build, configure and deploy PC and Laptop images and there is also the opportunity to get involved with project work.

About Capita | Local Government Services

We work with local authorities across the UK to reduce service and support costs, free up employees' time, improve efficiency and ensure compliance with the latest regulations.

Our range of services meets all IT needs and we assure quality of delivery, functionality and performance.

Our ICT solutions include: digital infrastructure, cyber security, assurance and testing, consultancy services, game science and digital transformation.

Your experience will include:

  • Experience of working in a desktop support environment.
  • Robust 1st Line experience and 2nd line experience including;

- Support of Microsoft Windows 7 clients

- Strong Microsoft Office 2007-2016 support skills

- A basic technical understanding of networking

  • An appetite to learn, train and progress your career through 2nd and 3rd Line.

What's in it for you?

At Capita, training and development aren't optional extras: they're how we do our job. We will motivate you to perform at your peak, recognising your achievements and rewarding them appropriately. As well as a generous basic salary we also give you 23 day's holiday ( after 2 years goes to 25 days and after 5 years to 27 days), company pension scheme and access to voluntary benefit options including; child care vouchers, share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle. All of this, in a professional but fun environment

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

Listen | Create | Deliver

Follow Capita on twitter @capitacareers
Follow Capita on facebook @careersatcapita

Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.