1st/2nd Line Support

Recruiter
Bridge Recruitment UK Ltd
Location
London
Salary
26000.0000
Posted
16 Feb 2017
Closes
16 Mar 2017
Contract Type
Permanent
Hours
Full Time

1st/2nd Line Support
Southgate
£26,000 - £30,000 per annum

The job below will provide an exciting advanced opportunity for the right candidate.

The Client is looking for someone to be good on the phone and organised. Diligent, tidy, endowed with common sense and the ability to take responsibility. Consistent and able to complete tasks thoroughly applying intelligence and broader understanding where necessary. Good under pressure, punctual and flexible.

Required:

· To be keen to learn and passionate about IT
· Good IT and problem solving skills
· Good written and oral skills
· to be confidence on the phone when dealing with clients

Role:
· To work with the operation manager to successful rollout of projects including, New circuits, moves and migrations.
· To take an active role in the helpdesk, picking up calls and tickets.
· To ensure we are rolling out our application platforms correctly, Symantec, Barracuda etc.
· To assist in keeping our systems documentation up to date
· To take a leading role in our clients network security.

Skills and Knowledge:
· San Storage (EqualLogic)
· Checkpoint Firewall
· Active Directory
· Extreme Switching
· Disaster Recovery
· Virtual desktop admin
· SQL Server admin
· Mitel Telephony
· Backup technologies

IT Degree preferable but not essential and ideally 1-2 years work experience in an It Environment.

Please contact Amy Ryan at Bridge Recruitment for more informaiton