B2B Telemarketing Executive

Recruiter
Select Appointments
Location
Hemel Hempstead
Salary
25000.0000
Posted
16 Feb 2017
Closes
16 Mar 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

Business-to-Business Telemarketing Executive

Minimum of 5 years b2b experience required

Benefits: Small friendly company
Stakeholder pension
23 days holiday ( pro rata for 3 days )
Internal incentive campaign (for appointments)

24 hours a week can be split over 3/4 days

Background
My Client is a small and friendly marketing agency that provides outsourced marketing services for clients. Companies who either have no marketing resources or have a need for additional marketing resources can employ our client staff to carry out a full range of marketing activities.

As part of its remit, Our client has a 'best-in-class’ telemarketing department and carries out a wide range of telemarketing activity for its clients.

Our primary market sectors are IT, Janitorial, HVAC, Finance, Vehicle Fleet and Hospitality providers.

Our clients provide their services across all market sectors including: Central Government, Local Government, Finance, Banking, Retail, Vehicle Fleet, Manufacturing, Hospitality, Leisure.

Resource required
Our client is looking to recruit a new business-to-business telemarketing executive to work within an existing team. Current telemarketing staff are of the very highest calibre. However, our client believes that different approaches work with different market sectors and the success of a campaign depends on 'like personalities’ communicating by telephone. Innovation, creativity and new approaches are welcomed. The resources will increase capacity and add value to the existing telemarketing team and the new recruit will be 'one of the best in their field’.


Objectives
To carry out telemarketing/telesales activity on behalf of our clients in a timely and professional manner to ensure the Full On Marketing ethos of 'maximum energy - optimum results’ is sustained.

Primary Tasks/Deliverables
? Meeting with clients to be briefed on campaigns.
? Participation in creation of briefing documents for clients which will detail the brief, pull out the salient selling points and form the basis of a loose script for use by the telemarketers
? Holding strategic business conversations with director level personnel within medium/large corporates to support client’s marketing campaigns.
? Making sales appointments for client’s sales force.
? Following up invitations to events/confirming attendance at events to ensure maximum attendance.
? Carrying out surveys/questionnaires over the telephone.
? Data cleaning and data entry where client is list building prior to marketing campaigns.
? Regular and complete recording of all calls and results. A key element of the role will be attention to detail and effective recording when updating data.
? Daily and weekly progress reporting to ensure client’s objectives for campaign are being met.
? Feeding results back to clients when required.
? Ad hoc tasks as required.

Business Skills
? Demonstrable understanding of business and IT issues
? Excellent telephone manner
? Able to work in a high pressure environment
? Resilience and persistency
? Fluent English verbal and written skills
? Effective communicator at all levels of business
? Knowledge of sales process and methodologies an advantage

Technical Skills
? PC literacy
? Experience in Microsoft Word and Excel
? Good experience on web and use of web search engines
? Experience of a variety of databases & CRM systems, especially Goldmine, an advantage

Experience
? Telemarketing/telesales experience
? Attention to detail
? Results oriented
? Customer focused
? Awareness of quality
? Professionalism
? Driving licence
? Specific market experience an advantage

Personal Profile
? Assertive (not aggressive)
? Confident (not arrogant)
? Positive (but realistic)
? Flexible
? Self starter, well motivated
? Team player
? 'Roll your sleeves up’ approach
? Energetic