Commercial Claims Handler

Cavendish Maine Recruitment
16 Feb 2017
16 Mar 2017
Contract Type
Full Time

Job Title: Commercial Claims Handler

Location: Bristol

Job Sector: General Insurance

Job Type: Permanent

Salary: Up to £25,000 p.a

Job Reference: SS/J018180

About the Company:

A highly successful and progressive national, composite general insurance and financial services organisation. An organisation who truly believe in providing an unrivalled level of service to all their clients.

About the Role:

Working as a Senior Commercial Claims Handler, you will be required to provide an efficient service to commercial clients, ensuring that they receive a prompt and fair claims settlement which encourages them to remain as clients.

You will be dealing with Fleet, EL/PL, Motor, BI and MD commercial products. Specific duties will include;

  • Provide a proactive and responsive service to commercial clients, keeping them informed and updated
  • Act as a primary point for claimants and establish effective relationships with both claimants and insurers
  • Advise claimants on policy guidelines referring to Insurers for confirmation of cover/pre - authorisation
  • Issue claims forms and guidance notes confirming cover where appropriate
  • Negotiate with insurers on behalf of the client
  • Promptly escalate any issues that may prevent a claim being settled promptly or fairly, including any suspicion over the validity of a claim
  • Chase insurers and suppliers to expedite claims progress and settlement
  • Keep accurate claims records at all times
  • Refer scheme leaders to the Group Leaver Scheme service
  • Build excellent working relationships with the client’s Account Executives and the wider client team
  • Identify gaps, up selling and cross selling opportunities

Key Skills/Experience Required:

In order to be considered for the opportunity of Senior Commercial Claims Handler, you must possess the following;

  • A wealth of previous commercial claims handling experience would be desirable
  • Candidates will potentially be considered with extensive non - commercial claims experience
  • The ability to communicate effectively at all levels
  • Articulate and good attention to detail
  • Strong PC literacy to include; Word and Outlook
  • Cert CII qualification or a willingness to work towards

Salary/Benefits Information:

Up to £25,000 p.a

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If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.

Due to the overwhelming Application response we receive through various sources should you not hear from us within one week then please assume your application has been unsuccessful.