Mobile IT Support Technician

Mason Recruitment Limited
16 Feb 2017
16 Mar 2017
Contract Type
Full Time

An opportunity has arisen for an IT Support Technician to join an IT Managed Services Company located in Manchester - M27 Area

The role will involve extensive travel when required to provide support to Managed Service customers in Schools throughout the North West of England. Transport and a clean driving licence is essential for this role.

Any candidates ideally would have experience in:

  • Windows Operating Systems
  • Microsoft Office Packages
  • Microsoft Server Technologies
  • Active Directory
  • General PC hardware maintenance
  • Apple Mac
  • Mobile device management
  • ITIL Service Desk operations

Experience of working in educational environments is desirable but not essential.

Duties Will Include:

  • Assist the Service Desk with the delivery of ICT managed support services.
  • Resolve service calls as directed by the Service Desk.
  • Provide school-based users with technical assistance and report service issues in accordance with the Service Desk policies.
  • Provide on-site technical cover where directed by the Service Desk and/or Managed Services operations.
  • Provide high-quality customer service and promote the company’s reputation.
  • Assist with project work as directed by the Technical Operations department.

Salary is between £20,000 and £22,000 plus car allowance dependent upon experience.

Continuous training and opportunities to progress within the company will be provided.

Please note that any successful applicants will need to undertake a DBS check for this position. We can only accept applications from persons authorised to work within the UK.