Claims Team Leader

£25000 - £28000 per annum
16 Feb 2017
16 Mar 2017
Recruitment Genius Ltd
Job Level
Contract Type
Full Time
Are you an enthusiastic and motivated individual looking to join a vibrant and fast paced team? This pet insurance agency has a fantastic opportunity for a Claims Team Leader looking to further develop their experience.

Key things you'll be doing will include

As a Claims Team Leader, you will be responsible for supervising the claims team and ensuring the delivery of first class pet insurance claims handling. Your time will be spent ensuring all claims assessment activities operate efficiently and effectively on a daily basis. You will oversee claims quality checking, monitor calls and feedback to team members. Setting operational targets and plans, you'll monitor individuals' performance and give them everything they need to thrive.

You will be the primary contact for the Claims Assessors, Claims Specialists and Training Leads and work closely with the Claim Manager in delivering and maintaining departmental standards.

What they would like you to have

You will need to have relevant and demonstrable experience, as a Team Leader, in the insurance industry. You will be competent in addressing unsatisfactory performance and absence management; be approachable and have the ability to work under pressure to meet tight deadlines. You will have proven experience in managing, coaching, motivating and developing team members. You will be an articulate individual with excellent communication and relationship skills.

Ideally you must have gained an animal or insurance related Industry qualification. You must be motivated to achieve positive results and meet team targets.

What they can offer you

A whole array of benefits including 25 days holiday plus 8 bank holidays, a competitive pension and life assurance scheme, discounted gym membership, free onsite parking, online and high street discounts, social events and so much more.

They will invest in your training from day one, and continue to support your development throughout your career with them.

This role is easily commutable from High Wycombe, Thame, Amersham and Milton Keynes.

Closing date for applications: Midnight Friday 10 March 2017

All successful applicants are subject to a background and criminal record check

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