Implementation & Configuration Manager

Recruiter
The One Group
Location
Peterborough
Salary
£24k - 26k per year
Posted
15 Feb 2017
Closes
15 Mar 2017
Contract Type
Permanent
Hours
Full Time
Implementation & Configuration Engineer Peterborough £22,000 - £26,000 Permanent Our client is a Peterborough based software business looking to recruit an Implementation & Configuration Engineer to join their grown support team. IDEAL CANDIDATE

- Excellent communication skills (written and verbal)
- Self-motivated with the ability and drive to learn and work unsupervised
- Excellent time management and scheduling skills
- Excellent customer service
- Knowledge of Microsoft Windows operating systems and networking
- Knowledge of Telephone Systems and Telephony would be advantageous
- An understanding of database design and terminology is essential
- Previous experience with CRM systems and implementations
- Previous experience with installing and configuring software

PURPOSE OF THE ROLE

- Remotely access customers? environments through previously scheduled appointments during normal hours
- Conduct remote basic configuration and application training on Products
- Assisting the existing support team with their workloads when not engaged in installations
- As part of an installations team actively take control of the project delivery components for which you are responsible to see through to completion including initial validation of pre-installation checklists and forms via the web-based installations preparation systems

The ONE Group - With offices in Peterborough, Northampton and Cambridge - our recruitment divisions include; IT, Accountancy, Executive, HR, Office, technical and Executive recruitment. The ONE Group are the largest independent recruitment businesses across, Northamptonshire and Cambridgeshire. Our recruitment experts provide specialist consultancy staffing services to some of the leading household brands across the Midlands and East of England. We pride ourselves in adding value to any recruitment experience. The foundation of our success comes from our high level of customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace. This is recruitment as it should be. For more information, call us or visit our website at *********************.