Service Manager

2M Employment Solutions Ltd
North London
£30300.00 per annum
15 Feb 2017
15 Mar 2017
Public Sector
Contract Type
Full Time

Title: Service Manager
Location: Islington Medium Learning Disability Supported Living Services
Full time: 38 hours per week
Salary: £30,300.00 per annum
Based: Islington
Job Ref: SM2017

We are recruiting for an enthusiastic and committed Service Manager to lead and motivate our teams to provide meaningful support that will make a real difference to the people living in our Islington Medium supported living services.

The Service Manager post involves managing 2 supported living schemes:

Cutbush House - a supported living scheme for 8 adults who have moderate learning disabilities with several being diagnosed with autism, mental health and some dementia needs as well as some physical disabilities.

Minerva Lodge - a supported living scheme for 9 adults who have moderate and more severe learning disabilities with several being diagnosed with autism, mental health and some dementia needs as well as some physical disabilities.

About the role
* You will work within the values and spirit of the organization to engage, enable and empower customers to achieve their goals and ambitions where they are able within a person centred approach.
* You will develop and motivate deputy managers and support workers to be positive and enthusiastic about their work and to deliver high quality and personalised support.
* You will work with the deputy managers to develop systems to enable support hours to be used creatively and flexibly to meet the needs of the people we support.
* You will lead teams to develop support plans and risk assessments that reflect people's needs, preferences and aspirations; creating a culture where plans are actively implemented and reviewed so that people are supported in the way that they want.
* You will work with our Quality and Involvement Teams to deliver a service that meets and aims to exceed the expectations of the people we support, their funders and the local authority.

About the organization
For 40 years, the organization has been providing high-quality support and care services to vulnerable people in London. Set up by parents of disabled children looking for alternatives to institutional care provision, Our aim is to support customers to have genuine control over their lives, play an active role in the community, accept responsibilities and develop as individuals. Supporting the people we are supporting to make positive choices and take advantage of good opportunities.

About You
You will share our values and passion to engage, enable and empower vulnerable adults to lead the lives they want. Using your experience of working in a similar setting you will have developed the skills you need to engage and motivate a team to provide creative and flexible services that make a positive difference to people's lives. Autism knowledge and experience is desirable.

As the Service Manager you will be responsible for ensuring the delivery of a high quality support service for adults with a range of needs, through making sure the service adheres to all the relevant legislative and performance standards, contract compliance. You will be able to easily interpret and apply policy into practice, including principles and practices of safeguarding adults at risk, budget management, health and safety, mental capacity act and upholding the rights of customers to be involved at all levels of decision making as well as achieving good outcomes for customers.

You will be required to work some evenings, weekends and bank holidays. You may also be asked to do an occasional sleep-in and will provide regular out of hours on-call support for which additional payment will be made.

The organization is committed to safeguarding and promoting the welfare of adults at risk and expects all staff to share this commitment. If the post you apply for involves working with or having access to adults at risk and/or their records, we will require an Enhanced Disclosure from the Disclosure and Barring Services for successful candidates. This will be fully subsidised by the organization.

We are committed to equal opportunities and welcome applications from all sections of the community.