Maintenance Planner

North West London
£13.24 per hour
15 Feb 2017
15 Mar 2017
Contract Type
Full Time
A large Housing Association are looking for a Maintenance Planner to schedule jobs for operatives (in accordance with our procedures and ways of working) to ensure that a suitably qualified operative is scheduled to every repair or inspection appointment made with its customers. To take ownership of repairs ordered and ensure that the customer is proactively kept informed at every stage and during any extended wait.

On the day to take ownership for the repair to ensure that it is completed at the appointed time by communicating with the resident, the operatives and by deploying the correct operative in accordance with our procedures.

To promptly organise such follow up work as required on behalf of the operative by procedure or instruction to ensure a satisfactory conclusion to the appointment. To carry out a post completion telephone check.

Ideally looking for someone with experience of working in a highly successful scheduling / work planning team; OR, experience of working in a telephone environment organising service delivery to multiple addresses.

Pay rate is £13.24 PAYE or £16.48 Limited per hour

If you are interested is this position please contact me on 0203 837 7926

Retinue Solutions is committed to equality in the workplace and is an equal opportunity employer.
Retinue Solutions is acting as an Employment Business in relation to this vacancy.