We are looking for a contracts Manager situated within the Bristol area to overlook a number of sites. This particular role involves managing sites within the Office Cleaning environment. They pride themselves on exceptional service and we are looking for a motivated individual to lead our operational team. The successful candidate will have overall responsibility for overseeing the cleaning services delivered, ensuring it exceeds expectation, while positively contributing to an expanding and success orientated team.
Main Duties:To lead the day to day delivery of cleaning services and exceed customer expectations each and every time.Performing regular site audits with customers and staffEnsure highest standards of cleanliness are maintained at all customer sitesEnsure continuous customer satisfactionEnsure that health and safety standards are maintained at all timesMaintain regular contact with site teams to ensure awareness of site specific requirementsPlan, facilitate and monitor on-going training for site operativesProvide feedback on performance and to take responsibility for managing issues that may ariseManage and deliver the weekly hours /budgetProvide cover and support within areaEnsure sufficient amounts of cleaning equipment, materials and consumables are on site at all timesEnsure customer sites are fully manned including cover and recruitment at all times.Arranging holiday cover for unsupervised sites.Problem solving.Reporting to Managing Director on a daily basis, compile site reports, plan weekly site visits and record company car mileage.On call at the weekend one in every three weekendsFinally it may be last port of call that you clean if we have no one else.
The ideal candidate:Be pro-active, logical and forward thinking Have a good knowledge of the cleaning industryHave a strong desire to succeed and promote a high level of customer serviceHave self-motivationHave excellent communication skillsTake full responsibility for tasksManage teams in a supportive mannerHappy to improvise when necessaryWish to be part of a small professional cleaning company that works closely with each other as a team
Personal Skills:Managerial experience within cleaning sectorHealth and Safety knowledge and COSHH legislationFull, clean UK driving licenceExcellent customer service skillsAbility to build and maintain relationshipsAttention to detail.
If you the needed experience and are currently looking for a new challenge, then please submit an up to date CV by using the ‘apply’ button below.
For an informal chat, please phone 01752 717141 and ask for Kim. Many thanks for your interest.