Cleaning Contracts Manager

From £25,000 to £30,000 per annum
15 Feb 2017
15 Mar 2017
Contract Type
Full Time

We are looking for a contracts Manager situated within the Bristol area to overlook a number of sites. This particular role involves managing sites within the Office Cleaning environment. They pride themselves on exceptional service and we are looking for a motivated individual to lead our operational team. The successful candidate will have overall responsibility for overseeing the cleaning services delivered, ensuring it exceeds expectation, while positively contributing to an expanding and success orientated team.

Main Duties:

  • To lead the day to day delivery of cleaning services and exceed customer expectations each and every time.
  • Performing regular site audits with customers and staff
  • Ensure highest standards of cleanliness are maintained at all customer sites
  • Ensure continuous customer satisfaction
  • Ensure that health and safety standards are maintained at all times
  • Maintain regular contact with site teams to ensure awareness of site specific requirements
  • Plan, facilitate and monitor on-going training for site operatives
  • Provide feedback on performance and to take responsibility for managing issues that may arise
  • Manage and deliver the weekly hours /budget
  • Provide cover and support within area
  • Ensure sufficient amounts of cleaning equipment, materials and consumables are on site at all times
  • Ensure customer sites are fully manned including cover and recruitment at all times.
  • Arranging holiday cover for unsupervised sites.
  • Problem solving.
  • Reporting to Managing Director on a daily basis, compile site reports, plan weekly site visits and record company car mileage.
  • On call at the weekend one in every three weekends
  • Finally it may be last port of call that you clean if we have no one else.
  • The ideal candidate:

  • Be pro-active, logical and forward thinking
  • Have a good knowledge of the cleaning industry
  • Have a strong desire to succeed and promote a high level of customer service
  • Have self-motivation
  • Have excellent communication skills
  • Take full responsibility for tasks
  • Manage teams in a supportive manner
  • Happy to improvise when necessary
  • Wish to be part of a small professional cleaning company that works closely with each other as a team
  • Personal Skills:

  • Managerial experience within cleaning sector
  • Health and Safety knowledge and COSHH legislation
  • Full, clean UK driving licence
  • Excellent customer service skills
  • Ability to build and maintain relationships
  • Attention to detail.
  • If you the needed experience and are currently looking for a new challenge, then please submit an up to date CV by using the ‘apply’ button below.

    For an informal chat, please phone 01752 717141 and ask for Kim. Many thanks for your interest.