Technical Support Engineer - Hounslow
Anne Jagger Recruitment in London is working with a highly reputable security company based in Hounslow. We are seeking an experienced Technical Support Engineer to provide support both over the phone and face to face. The job will involve the assembling and configuration of Digital Video Recorders, and product testing and troubleshooting.
- Responsible for providing a professional technical support 'help desk’ service for all customers
- To provide product information, training and support on the phone and in person
- Prepare and provide product updates, information packs, and materials for distributors and installers as and when required
- Assist in new and existing product testing as and when required
- Oversee the work of the Assembly
- Handling all returns requests, ensuring that items are replaced or repaired within agreed service levels
This role would only suit a candidate with previous expertise in the CCTV industry, desirably from the security industry. You must have a BS in engineering or any equivalent degree as well as be self-motivated, hard working and show great attention to detail.
The salary for this role is £23k - £25k depending on skills and previous experience. The working hours are 09:00-18:00 Monday to Friday and 2 Saturdays a month. Immediate starts are available.
Please do also visit our website www.annejagger.com to see the full range of our current vacancies as we do not advertise ALL of our available opportunities.
Anne Jagger Recruitment Ltd is an employment agency and employment business.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.
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