Key Account Supply Manager

Adecco Group Solutions
15 Feb 2017
15 Mar 2017
Contract Type
Full Time
This is an exciting opportunity to join one of Europe's largest and fastest growing technology distribution and specialist service provider as a

Job Tittle: Key Account Manager
Duration: Permanent
Salary: 25-35K OTE
Location: Harlow
Department: Retail/Supply Chain

Start Date: ASAP (dependant on successful security screening)
Additional Benefits: 2% pension, Healthshields healthcare, 23 days hols + goes up to 25 over 3 years

Job Summary
To manage overall commercial and operational aspects of one of CU's largest Key Accounts - Applestore. To provide a professional service to the customer to include management of end to end supply chain co-ordination, inventory management, forecast analysis and returns process against an agreed level of performance parameters.

Job Content
*Achieve targets set by the Team Manager/Divisional Director.
*Liaise and build relationships with key customer, vendor & internal contacts in order to deliver against customer's high performance expectations
*Monitor overall stock level's. Manage and escalate overstock/under-stock situations & reconcile inventories. This will require management of high level forecasting reviews including historical and future sales data.
*Ensure implementation and complete process execution within given timeframes of all New Product Introductions (NPI's) to ensure a smooth product launch
*Ensure the company's legal requirements are met with respect to the purchase and transportation of goods.
*Manage the return of all stocks including Excess/Aged/EOL/Faulty and ensuring issues are reported both internally and where necessary within the agreed time frames.
*Work closely with the Product Managers in order to make sure all costs of business are included in pricing before submission to customer, including freight and rebates
*Maintain knowledge of internal and external policies regarding returns and both contractual and operational obligations are met for both the customer and the vendor.
*Manage the Inventory co-ordination and allocation ensuring key Account stock requirements are met at all times.
*Strive for both operational & customer excellence to be the main focus at all times.
*Have the ability to fix issues at root cause and to explain root cause and fix as and when required.
*Any ad-hoc duties deemed appropriate by the Manager/Divisional Director Supply Chain & Internal Sales.
*Customer visits to improve relationships when required as well as presenting team achievement per quarter at Apple's QBR.
*Ensure that customer complaints, issues and queries reach a successful and appropriate conclusion. Where relevant, such matters must be escalated to the Manager/ Divisional Director.

To be considered for this exciting position, please email your CV in the first instance. Please note that if you are successfully put forward for a role you will need to be able to supply valid Proof of Identification at the start of the recruitment process.

Consultant: Sarah Gillan

The application process is subject to the successful completion of background and reference checking, including CRB and CCJ (County Court Judgement) checks

Adecco is an equal opportunities employer

If you do not hear from one of our consultants within 7 days of applying for this role, please assume you have been unsuccessful in this instance. Your CV will be kept on file and you will be considered for future vacancies that match your skills.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.