IT Customer Services Advisor - Surrey - Up to 21k

The One Group
15 Feb 2017
15 Mar 2017
Contract Type
Full Time

IT Customer Services Advisor - 21k - Redhill, Surrey

There has been a lot of talk throughout the IT and Service Desk industry about recruiting Service Desk Analyst's with exceptional Customer Service skills and train any IT skills gaps. This is exactly the recruitment strategy my Surrey based client are adopting.

We are looking for x3 IT Service Desk Analysts / IT Customer Services Advisors to work on a busy IT Support / Servcie Desk supporting a diverse range of technology.

We are not necessarily looking for candidates with previous IT Service Desk experience (Although this will help), but, candidate from a Customer Service / Contact Centre background with an excellent IT or technical apptitude.

The IT Service Desk Analyst must be able to demonstrate the following:

  • Previous experience of working on an IT Service Desk or Customer Service or Contact Centre.
  • Demonstrable interest in IT.
  • Good technical / IT aptitude.
  • Excellent Customer Service Skills.
  • Excellent Communication Skills.
  • An IT related qualification preferred but not essential.

The company we are representing are able to offer basic salary of up to 21k with an impressive benefits package which includes Holiday, Pension etc and very vibrant, social working environment,.

For a full job specification and a open, honest chat about the company and opportunity please call Tom West-Robinson at The One Group on or

The ONE Group - With offices in Northampton, Peterborough and Cambridge - our recruitment divisions include; Accountancy, Executive, HR, IT, Office, technical and Executive recruitment. The ONE Group are the largest independent recruitment businesses across, Northamptonshire and Cambridgeshire.

Our recruitment experts provide specialist consultancy staffing services to some of the leading household brands across the Midlands and East of England. We pride ourselves in adding value to any recruitment experience.

The foundation of our success comes from our high level of customer service, expert knowledge of the local marketplace and our understanding of the significant value people can add to the workplace.

This is recruitment as it should be.

For more information, call us or visit our website at .