IT Trainer - Central London

Law Support
15 Feb 2017
15 Mar 2017
Contract Type
Full Time

This mid sized UK law firm based near Chancery Lane wish to hire an experienced legal IT trainer to provide deliver high quality classroom and one to one training to staff of all levels and to actively promote the use of IT software across the firm.

Reporting to the IT Manager, you will provide training support to the London and regional offices. Duties include;

  • Conducting classroom and one to one training sessions
  • Training and support on all aspects of software and supported equipment
  • Promoting IT software by means of demonstrations and floor walking
  • Creating high quality supporting courseware including workbooks, manuals, quick reference guides
  • Ensuring good practice is adhered to consistently for all IT training solutions
  • Maintaining accurate training records
  • Provide back-up support to the IT Helpdesk
  • Participate actively in meetings as appropriate
  • Testing and review of newly acquired and potential software
  • developing on-line electronic training material
  • Assist in assessing user requirements and work processes and tailoring training courses for practical adoption
  • Other training related activities as required

Candidates are required to be qualified IT Trainers, preferably from a legal background in to understand legal specific applications. You will also ideally possess at MOS certification. Further technical skills required;

  • Microsoft Office suite 2010
  • Thorough understanding of e-learning programmes
  • Strong knowledge Worksite, Sharepoint or any other Document Management Systems
  • Bighand Digital Dictation and Speech Recognition
  • Legal specific applications such as Carpe Diem, InterAction and Laserforms
  • Experience of supporting and training mobile devices including Blackberry, iPhone and iPad