Booking Coordinator - Cosmetic Clinic
I am seeking a very proactive Booking Coordinator to contribute in generating sales for my client's private clinic. You will be responsible for handling all incoming calls to the clinic, converting enquiries to consultations and where necessary, closing sales deals of treatments over the telephone and maintaining fire star customer service.
- As an effective sales booking coordinator you must be an excellent communicator and have superior people skills.
- You must be comfortable presenting my client's products and treatments over the phone as well as dealing with complaints and doubts.
- Contact potential or existing patients by outbound calling to inform them about our products and treatments using scripts
- Answer questions about our products and the company
- Ask questions to understand customer requirements and convert an enquiry into a booked consultation
- Direct prospects to the Clinic Director and Clinic Manager when needed
- Enter and update customer information onto our database, to include name, address, mobile number and email
- Book patients for consultations and treatments, understanding diary management guidelines.
If you are interested in this exciting opportunity, please send my your cv now! due to the very high volumes of applicants only candidates with up to date relevant experience shall be contacted.
South West London
Hours - Full time - 37.5