Personal Debt Advisor

Recruiter
Finda Recruitment
Location
Manchester
Salary
£23000 - £30000
Posted
14 Feb 2017
Closes
14 Mar 2017
Contract Type
Permanent
Hours
Full Time

Personal Debt Advisor – Manchester – Full Time - £23k-£30k pa DOE + Excellent Benefits

Are you looking for an opportunity which combines Customer Service, Administration and helping people?

Do you want to work for a Times Top 100 Financial Services Company offering excellent salary, benefits and progression opportunities?

We are looking for Personal Debt Advisors to join their team within the debt management division based in Trafford Park, Manchester. There are opportunities at three different levels for this role depending on your experience but all require excellent administration and customer service skills as well as an empathetic nature. If this is something that has peaked your interest and you have great customer service skills and want to work within financial services, then please apply today.

About Us

We are one of the UK’s leading providers of financial products and services. Based at Trafford Park in Manchester and a Times Top 100 Companies to Work For, we offer our employees a fantastic working environment and great opportunities to progress and develop.

The Role

This role has three levels available depending on your experience, within this role you will be dealing with customers who are looking for a debt solution. You will need to understand their personal situation and financial history to make sure you achieve the best possible outcome for them. You will need to reach and maintain the required KPI’s and always work within the compliance regulations we work within.

Skills, responsibilities and attitudes

  • Previous experience of working in a customer focused environment
  • Previous experience of a B2C environment
  • Excellent communications skills, written and verbal
  • Strong organizational skills
  • Computer literate
  • Ability to demonstrate empathy when dealing with customers
  • Previous experience within financial services (desirable)

Benefits

  • Excellent salary package.
  • Times Top 100 Companies to Work For.
  • Fantastic opportunities for progression within a forward thinking, local business.
  • Free shuttle bus to local tram station.
  • 23 days’ holiday rising 1 day per year to a maximum of 28 days’
  • Contributory Pension Scheme
  • Free Parking

If you like the look of this Personal Debt Advisor opportunity and have the necessary skills and experience, then please click apply and complete our application process through staff-finda.

Package description

Personal Debt Advisor – Manchester – Full Time - £23k-£30k pa DOE + Excellent Benefits



Skills Required

Debt Advisor, experience working in a customer focused environment, B2C experience, great communication skills, hardworking, target driven, motivated, excellent customer service skills, computer literate, empathetic.

Keywords

Debt Advisor, experience working in a customer focused environment, B2C experience, great communication skills, hardworking, target driven, motivated, excellent customer service skills, computer literate, empathetic.