Customer Analytics Manager

Aspire Data Recruitment
£50000 - £60000 per annum, Benefits Car, bonus & benefits package
14 Feb 2017
14 Mar 2017
Contract Type
Full Time
Job Title: Customer Analytics Manager
Salary: to £60,000 + bonus & benefits
Location: London, Canary Wharf

The main purpose of this role is to:
  • Use business judgment and analytical tools in driving the best results for the business unit, while leveraging a highly technical environment using a range of software and programming languages to access multi terabyte data warehouses and files
  • Lead the enhancement of existing analyses, MI & processes to ensure optimum value.
  • Manage a team of Analysts or Principal Analysts. Plan & prioritises the team workload while ensuring business & individual needs are met.
  • Operate as a Key business contact for a channel, product or program within the team’s functional area and works with stakeholders across the business.
  • Lead delivery of a prioritised, planned & agreed project schedule, that helps to meet the larger business objectives and maximise profit
The ideal candidate for this role will have:
  • Experience working in relevant environment and role, i.e. Highly developed analytical skills to extract information from data and translate to business language & financial impacts
  • Ability to manage both own & team time effectively to ensure delivery of multiple projects
  • Role relevant qualifications, i.e. Degree level education in a numerate discipline
  • Experience of work management responsibility demonstrating ability to direct, manage, motivate & influence staff
  • Experience of working with stakeholders and business colleagues at different levels of the organisation
  • Experience of using relevant software packages, i.e. Manipulating large data sets via SAS or SQL via SAS. Use of Microsoft Office including Excel & Powerpoint. (VBA or other presentation tools is desirable but not essential)
  • Availability to undertake the travel required for this role, i.e. Domestic Travel between London & Birmingham once/twice a week. (Based on whether individual chooses to be located in London or Birmingham)
  • Experience of making prompt and practical business decision, even in times of ambiguity, considering various perspectives and taking responsibility for outcomes
  • Experience of creating and deploying comprehensive business/operating plans which consistently deliver desired results