Partner Account Manager
Partner Account Manager (Online Video Platform) Temporary: 12 months
£17.00 to £24.00
Must speak German
You will be serving an Online Video Platform's creators around the world to ensure they have a great experience and achieve success on the platform. Many of these creators are responsible for 'what is original' online and are building the media companies of the future. You will help them build their channel, grow their watch time, and develop their audience by delivering innovative and scalable best practices, solutions and recommendations. You will work with a diverse set of creators in the areas of Entertainment, Sports, News, Gaming, Beauty and Fashion, Cooking, Music, Kids and more. You will be responsible for helping creators build, grow, and expand their presence online.
Manage a portfolio of online creators in the areas of Entertainment, Sports, News, Gaming, Beauty and Fashion, Cooking, Music and more.
Help them grow their presence on our platform.
Manage a portfolio of creator accounts towards performance goals, including maximising watch time hours, platform engagement, audience growth, community interaction and business growth.
Work collaboratively with your team and cross-functional partners to develop and implement creative ways to improve client relationships, grow distribution and drive business growth.
Drive, measure, and analyse overall creator performance against key metrics.
Streamline operational work flows and process improvements.
BA/BS degree or equivalent practical experience.
Ability to speak and write in German and English fluently and idiomatically.
Experience in the video, media, or entertainment industry.
Passion for finding, developing and managing online creators. Experience as an online creator.
External-facing customer interaction experience via customer support, sales, and/or relationship development.
Ability to interact at all levels of an organisation, as well as cross-functionally. Effective problem-solving skills and proven track record of proactively improving processes.
Exceptional planning and time management skills and attention to detail.
Effective verbal and written communication skills, including presentation writing and delivery.